betbdt Privacy Policy

01 Introduction and Scope

This privacy policy applies to all users of the betbdt platform's services. When you visit the betbdt website, create an account, or use any of our services, the terms of this policy take effect. This document has been prepared in accordance with the applicable laws and regulations of Bangladesh.

betbdt believes that the security of your information is a fundamental right. For this reason, we use modern encryption technology and strict data protection practices. To learn more about betbdt, visit our About Us page, which contains full information about our operations and values.

Alongside reading this policy, you are advised to review our Terms and Conditions, as both documents together govern the relationship between you and betbdt. Any changes made to this policy will take effect automatically once the updated version is published on the website.

02 Types of Information Collected

betbdt collects several types of information, categorised below:

A. Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth — to confirm age 21+ for account verification
• National ID or passport number (at the time of identity verification)
• Mobile number
• Email address
• Residential address

B. Financial Transaction Information

• bKash, Nagad, Rocket, or Upay number (for processing transactions)
• Deposit and withdrawal history
• Win/loss records and balance-related information

C. Device and Usage Information

• IP address and browser type
• Device identifier and operating system
• Website access times and session information
• Information obtained from cookies and similar tracking technologies
• Which pages were visited and how long was spent on them

If any information beyond the above is collected, your separate consent will be obtained in that case. betbdt never collects unnecessary information.

03 Purpose of Information Use

betbdt uses collected information only for specific and legitimate purposes. Each purpose is clearly described below:

betbdt never sells or rents your information to third parties for advertising purposes.

04 Information Sharing and Disclosure

betbdt may share information with third parties in specific circumstances. In each case, information is shared only to the extent necessary and under strict confidentiality agreements.

Service Provider Partners

We work with trusted service providers for payment processing, technology services, and fraud detection. These organisations receive information only for specific tasks and may not use it for their own purposes.

Legal obligation

Information may be disclosed under lawful orders from government authorities or courts. In such circumstances, betbdt is obligated to comply with applicable law.

What Is Never Done

• Selling information to any commercial entity for advertising purposes
• Sharing personal information with any third party without your consent
• Transferring information to unknown or unverified organisations

05 Cookies and Tracking Technologies

Cookies are used on the betbdt website to improve site functionality and make your browsing experience more convenient.

Essential Cookies

These cookies are necessary for the core operation of the website — such as maintaining login sessions, security verification, and remembering your preferred language. Disabling them may prevent the website from working properly.

Analytical Cookies

These cookies are used to understand which pages are visited most and how users navigate the site. This information helps improve our services.

Cookie Control

Cookies can be managed from your browser settings. However, disabling essential cookies may cause some website features to stop working.

06 Data Protection Methods

betbdt has put in place industry-standard technical and organisational measures to protect your information.

Technical Protection

• SSL (Secure Socket Layer) encryption — on all data transfers
• Encryption of data stored in databases
• Two-factor verification (OTP-based)
• Firewall and intrusion detection systems
• Regular security audits and testing

Organisational Protection

• Only authorised personnel may access personal information
• Data protection training is mandatory for all staff
• Every instance of data access is logged and reviewed

For any security-related concerns, contact the betbdt support team — our live chat service is available 24/7.

07 Data Retention Period

betbdt retains your information only for as long as necessary. Retention periods are determined by the type and purpose of the information:

• All information is retained while the account is active
• After account closure, financial transaction information is kept for a specified period as required by law
• Fraud prevention records are kept for as long as necessary
• After marketing consent is withdrawn, the relevant information is deleted as soon as possible

After the specified period, information is securely deleted or destroyed.

08 Your Rights

As a betbdt user, you have the following rights over your own information:

Right to Access

You have the right to know what information betbdt holds about you. A copy of that information will be provided upon request.

Right to Rectification

If any of your information is incorrect, you can request a correction. Keeping accurate and up-to-date information also helps improve the quality of your service.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You may object at any time to your information being used for marketing or profiling purposes. Once this objection is received, the relevant activity will stop.

Right to Withdraw Consent

You may withdraw consent at any time from any information processing carried out on the basis of your consent. This will not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, contact our support team via live chat. We typically respond within a reasonable time after receiving a request.

09 Protection of Minors

All betbdt services are for persons aged 21 or over only. Age is verified at the time of account registration, and betbdt does not knowingly collect or store the information of anyone under 21.

If it appears that information about a minor has been collected by mistake, please notify our support team immediately. The relevant information will be deleted promptly and the account will be closed. To learn more about responsible gambling, read our Responsible Gaming Guidelines.

10 Third-Party Platforms

The game studios that supply games on betbdt (such as Pragmatic Play, PG Soft, Evolution, JILI) follow their own privacy policies. These third-party platforms are not under the direct control of betbdt. However, betbdt works only with trusted and established providers.

If you use any third-party service, you are advised to review that organisation's privacy policy separately. betbdt is not responsible for the data collection practices of third parties.

11 Policy Changes

betbdt reviews this privacy policy periodically and updates it when necessary. For significant changes, you will be notified by email or via a notice on the website.

Continued use of the website after any changes will be taken as your agreement to the updated policy. You are therefore encouraged to review this page regularly. If you have any questions about changes to the policy, you may find answers in our FAQ section.

12 Contact Information

For any questions, concerns, or requests regarding this privacy policy, contact the betbdt support team: